Terms of service

Terms of Service

Last Updated: [2026]

Welcome to [coolvo.in]. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Account Terms

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • The information you provide is accurate, complete, and current.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You accept responsibility for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.

We reserve the right to:

  • Modify product prices at any time without prior notice

  • Correct pricing errors

  • Cancel orders affected by incorrect pricing

Payments must be completed through approved payment methods available on our website.

We use secure third-party payment gateways to process transactions. We do not store your complete payment information.

3. Product Descriptions

We strive to ensure all product descriptions, images, pricing, and details are accurate and up to date.

However:

  • Minor variations in color, packaging, or appearance may occur

  • We do not guarantee that product descriptions or other content are completely error-free

We reserve the right to update product information at any time without prior notice.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel orders at our discretion

  • Limit product quantities

  • Cancel orders suspected of fraud or unauthorized activity

If your order is canceled after payment has been processed, the applicable refund amount will be issued to your original payment method.

5. Shipping and Delivery

We aim to process and dispatch orders within [7-8].

Delivery timelines may vary depending on:

  • Shipping location

  • Courier availability

  • External factors beyond our control

While we strive for timely delivery, [coolvo.in] is not liable for delays caused by logistics providers, natural events, government restrictions, or unforeseen circumstances.

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Our return and refund policy is designed to ensure customer satisfaction.

Customers may request returns or refunds subject to:

  • Eligibility conditions

  • Product condition requirements

  • Applicable return window

Certain products may not be eligible for return due to hygiene, customization, or clearance sale restrictions.

Refund timelines may vary depending on the payment provider and banking institution.

For return or refund assistance, contact:
[EMAIL ADDRESS]

7. Prohibited Uses

You agree not to use the website:

  • For unlawful or fraudulent purposes

  • To violate any applicable laws or regulations

  • To distribute malicious software or harmful code

  • To interfere with website security or functionality

  • To infringe intellectual property rights

  • To misuse customer or business information

Violation of these Terms may result in termination of access and possible legal action.

8. Intellectual Property

All website content including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Branding

  • Website design

is the intellectual property of [coolvo.in] unless otherwise stated.

Unauthorized use, reproduction, or distribution is prohibited without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, [coolvo.in] shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or revenue

  • Data loss

  • Delays or service interruptions

  • Issues arising from third-party services or payment providers

Our total liability shall not exceed the amount paid by the customer for the relevant product or service.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Terms or policies of external websites

Users access third-party services at their own risk.

11. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in [UTTAR PRADESH/PILIBHIT], India.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

13. Contact Information

For any questions regarding these Terms of Service, please contact us:

Store Name: [coolvo.in]
Email: [alisohilali@gmail.com ]
Address: [nogwa pakariya pilibhit 262001 uttar pradesh]